Our long-form thinking, published in full. The frameworks we build with clients, written down and given away. No gate on the idea.
Reputation Is Infrastructure, Not Marketing
Research Paper · Reputation · 01
CrowdStrike crashed 8.5M machines and kept 97% of customers. McKinsey paid $600M for the opioid crisis and grew revenue 33%. Five forensic cases proving reputation is structural, not marketing. It changes pricing, survival, and capital before any argument is made.
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Liquid Death Sells a $700M Logo. The Water Is the Delivery Truck.
Research Paper · Relevancy Teardown · 01
A water brand painted itself black, welded on a death-metal subculture, and ran the whole thing on a stock Shopify theme. The lesson is not "be loud." It is: read your category, then supply the opposite of whatever it floods.
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The L&D Showrunner
Book · Gabe Jewell
Production used to be the constraint on corporate training. It is gone. What is left is taste, and the one role nobody staffs to hold it. Eleven jobs, one Showrunner.
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